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Social Security and Replacement Cards

Social Security card related transactions are the most common reason people visit Social Security offices but if you need a new or replacement Social Security card, you may be able to complete, or at least start your application on the Social Security website.


According to Jack Myers, if a visit is necessary, you can then use our online scheduling tool to book an appointment to complete the process at your local office.

If you need to apply for a SSN and card, start by visiting www.ssa.gov/number-card. 



Once there, you’ll answer a series of questions to determine if you can complete the process online without having to visit an office, start the process online, or start and complete the process at your local Social Security office.



If you start the application online and it is determined you need to come to an office to finish it, you can take advantage of the new Online Self-Scheduling option to select the most convenient office to receive service at. Myers says choose to receive communications and appointment reminders through e-mail or text.



If you do need to visit an office with documents, please note that Social Sercurity can’t accept photocopies.  You will need to bring originals or certified copies. Myers points out in Illinois you still need to visit an office in-person to complete a name change after marriage, but starting the process online will make the process more convenient.

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