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THE ILLINOIS DEPARTMENT OF INSURANCE IS REMINDING THERE IS HELP AVAILABLE FOR PATIENTS NEEDING MENTAL HEALTH CARE.

 

THE AGENCY’S OFFICE OF CONSUMER HEALTH INSURANCE, OR “OCHI” IS A GREAT RESOURCE FOR PATIENTS WINDING THEIR WAY THROUGH THE OFTEN COMPLEX INSURANCE SYSTEM SAYS DIRECTOR ANNE DOWLING.

 

 

DOWLING SAYS THE AGENCY’S OFFICE OF CONSUMER HEALTH AND INSURANCE, OR “OCHI” HAS TRAINED STAFF TO GUIDE PATIENTS THROUGH THEIR COVERAGE OPTIONS, AND HELP ASSIST WITH APPEALS AND COMPLAINTS.

 

 

DOWLING SAYS FINDING MENTAL HEALTH AND SUBSTANCE ABUSE COVERAGE CAN BE ESPECIALLY CONFUSING. SHE SUGGESTS CALLING THE OFFICE FOR EXPLANATIONS ON COVERAGE AND TO HELP FILE APPEALS OR COMPLAINTS. THE OCHI TOLL FREE NUMBER IS 1-877-527-9431.

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