Your local Social Security office has long been the hub for business and information to the public but in recent years, agency officials indicate more and more business is taking place on Social Media.
Primarily basic messages and inquiries are handled through social media platforms. Jack Myers with Social Security says that is a change in recent years as people's consumption of information begins to evolve.
YouTube is becoming an increasingly utilized platform by Social Security. He calls it a great platform for general 'how to' information about their website.
For whatever preferred social media platform you prefer, just do a search by typing 'Social Security' and looking for their verified accounts.