The Better Business Bureau says it received hundreds of complaints from consumers in Illinois and Missouri last year about automatic car washes.
Some report damage that is usually not covered by the businesses, as they state, “not responsible for damage.” In other cases. BBB Investigator Don O’Brien says subscription packages have come under fire.
Other tips include researching any business and its owners carefully before paying any money. Visit the business website to see if it has a list of vehicle restrictions.
Many car washes will only accept vehicles of a certain size in their automatic bays. Make sure to understand any subscription plans. And pay by credit card in case you need to challenge the purchase.