Most local Social Security offices have gotten new kiosks that make it easier for you to check in to do business with Social Security.

Jack Myers at Social Security indicates the kiosks are private and easy to use without assistance. Additionally, the Americans with Disabilities Act (ADA) compliant kiosks include accessible keypads, audio headphone jacks - including complimentary headphones available upon request- and Braille instructions for how to use the kiosk and report any accessibility issues.

Myers reminds last year Social Security began offering mobile check-in express options. It allows customers to use their mobile devices to scan a QR code at their local office to check in for a scheduled appointment or walk-in visit. 

In smaller markets like Springfield, Bloomington, and Champaign, wait times are generally not as big of an issue in places like Chicago, St. Louis, or Indianapolis however, Myers still notes this service would be a big help for a lot of people who need to visit an office.

Visit ssa.gov for more information on these new check-in kiosks at your local Social Security office.