Many individuals seeking information from Social Security can likely save themselves time driving to an office or waiting on hold on the phone by visiting the Social Security website.

The most-asked questions are featured at the top and include topics such as how to get help from Social Security, Yearly cost-of-living adjustments (COLA), or what to do if you receive a suspicious call claiming to be from SSA. Jack Myers with Social Security indicates other common things people need are information for scheduling, rescheduling, or canceling an appointment and working while receiving Social Security retirement benefits. 

Additionally, Myers says you can also browse by topic. Topics like disability, Supplemental Security Income (SSI), retirement, and Medicare are also available online.

You can also have these things sent to you via e-mail. Look for “Order” and then e-mail when you get to the publications page.  Be sure to list the publication number and title along with the quantity you want and your mailing address in the e-mail.