Rise Broadband has notified Regional Radio News that their telecommunications provider suffered a major outage on Monday afternoon, for Rise's inbound call center and live chat teams.
Rise says that as a result, call hold times were extremely long, and they add that if your call is not urgent, they would ask that you call back on Tuesday.
Rise Broadband provides wireless internet service to a large portion of Central Illinois.
Medicare open enrollment for Medicare Part D prescription drug coverage is in full swing and time is quickly approaching to get enrolled or modify those healthcare plans.
Local officials at the DeWitt County Friendship Center are reminding local seniors to contact Rebecca Wheat at the Friendship Center. Sissy Leggett, Executive Director of the Friendship Center says Wheat has been very busy, so it is best to get those appointments set up now to review your coverage.
With the open enrollment period comes the vulnerability to scams and Leggett indicates Wheat and others can help seniors decipher if a phone call or mailing is a scam.
Leggett explains there are several indicators a senior might be the target of a scam. She says agencies like the IRS, Social Security and other government agencies will not call you.
Leggett points to the DeWitt County Sheriff's office fraud prevention hotline as a great resource to utilize. She explains the best thing to do for a phone call the does not seem like it is legitimate is to hang up.
Wheat is in Farmer City on the first and third Wednesdays of each month. The first Wednesday she is in Farmer City from 8:30 am to noon, then the third Wednesday she's there 1:30 pm top 4 pm.
She is also in Weldon one day a month for a couple hours.
To reach Wheat on any questions involving the open enrollment period, contact her at 217-935-4560.
To reach the DeWitt County Friendship Center, call 217-935-9411.
With the holiday season among us, the DeWitt County Museum has many holiday events beginning this weekend.
Museum director Joey Woolridge indicates that Friday is the opening night of the candlelight tours and the museum will be paid a special visit by Santa Claus.
Also beginning Friday night, is the annual museum candlelight tours. Woolridge reminds that the candlelight tours are held every Friday night through December. The museum is illuminated by candles and is decorated soley by volunteers.
Woolridge indicates that a new ticket event, Holiday at the Homestead, will take place December 4. Woolridge promises an "afternoon of holiday cheer" with many artifacts on display, along with unlimited access to the rooms of the mansion.
Santa Night on Friday, November 25 from 5-7pm, is free and open to the public with photos to purchase at the carriage barn. Woolridge advises guest to wear warm clothes in the carriage barn. Candlelight tours begin the same night and are held every Friday night through December from 5-8pm and is $5 for adults, $2 for ages 12-18 with ages 11 and under free. Holiday at the Homestead will be held Sunday, December 4, and is $15 dollars a ticket.
With the Thanksgiving holiday also comes Black Friday, one of the biggest shopping days of the year.
Clinton Police Chief Ben Lowers reminds shoppers of many safety tips to utilize during their shopping experience.
Chief Lowers indicates that if you are shopping at more than one store, then you need to conceal purchased items in your car.
Chief Lowers reminds those shopping to exercise safe driving habits at all times and to shop in groups, if possible.
THE ILLINOIS DEPARTMENT OF PUBLIC HEALTH HAS SOME REMINDERS FOR SAFELY COOKING YOUR THANKSGIVING TURKEY.
YOU DON’T WANT THE HOLIDAYS MARRED BY FOODBORNE ILLNESS…SO IT’S BEST TO START WITH SAFELY THAWING OUT YOUR TURKEY SAYS PUBLIC HEALTH SPOKESPERSON MELANEY ARNOLD.
ARNOLD SAYS THE TURKEY SHOULD BE COOKED TO AN INTERNAL TEMPERATURE OF 165 DEGREES…AND RECOMMENDS BAKING STUFFING IN A PAN…NOT INSIDE THE BIRD. LEFTOVERS SHOULD BE REFRIGERATED WITHIN TWO HOURS AND EATEN WITH THREE TO FOUR DAYS.
IF YOU DO STUFF YOUR TURKEY…THE STUFFING SHOULD ALSO REACH 165 DEGREES TO HELP PREVENT FOODBORNE ILLNESSES.
ATTORNEY GENERAL LISA MADIGAN’S OFFICE IS RELEASING ITS ANNUAL SAFE SHOPPING GUIDE TO HELP CONSUMERS AVOID PRODUCTS THAT MAY HAVE BEEN RECALLED.
JUST THIS YEAR THERE HAVE BEEN 84 RECALLS OF CHILDREN’S PRODUCTS BY THE U-S CONSUMER PRODUCT SAFETY COMMISSION. ATTORNEY GENERAL MADIGAN SAYS THE GUIDE ALERTS PARENTS TO THESE ITEMS ONLINE…ON THE SECONDHAND MARKET…OR IN THEIR HOME.
MADIGAN SAYS THE GUIDE HELPS FAMILIES STAY AWAY FROM THESE ITEMS WHETHER THEY ARE ONLINE, IN SECONDHAND STORES…OR IN YOUR OWN HOME.
CHECK OUT THE GUIDE ONLINE AT: ILLINOIS ATTORNEY GENERAL DOT GOV.
The new Clinton Save-A-Lot location at 205 East Washington will open to the public for the first time, on Wednesday, November 30th at 7:30 in the morning.
Owner Dave Jackson says opening this new location, has been 5 years in the making.
Jackson says construction started on the new building in April.
Jackson is working on an honor guard to raise the Stars and Stripes on his new flagpole that morning.
It's a big deal for the long-time Clinton businessman, as the discussions began some 5 years ago on expanding his present building, then morphing into the possibility of building new.
Jackson is proud of the high percentage of local contractors and financing that the new Clinton Save-A-Lot building had.
Again, the grand opening and ribbon cutting for the new location of Clinton Save-A-Lot, will be Wednesday, November 30th at 7:30 in the morning. WHOW and WEZC will broadcast live from the event from 7:30 til 10:30 that morning.
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